it offers a superior listening experience, in which you can change the background music to Ailsa's voice and create a playlist of your favourite tracks.

here is how:

1. Get the Feel Amazing app from the app store or google play (click this link from your phone).

2. Login in the app with the email you have ordered from us.

3. Open the 'My collection' (blue panel in the app) and your order will be there along with the 4 free titles.

4. It takes about 20 minutes before the order is transferred to the app.

5. If you have ordered a full membership, all the titles will be open for the duration of your membership.

6. Always open the feel amazing app from your phone using our app icon which is the coral coloured square with a white butterfly.

Can I download the recordings to my iPhone or iPad?

Yes, via our feel amazing app.

Can I use the downloads/recordings/titles/membership on more than one device such as my Samsung phone and my iPad?

yes get the feel amazing app on your device and login into the app with the same email you have ordered from us.

How will I receive the download or membership?

Your order will be sent to the email address which you provide at the time of ordering. if you have not received it please check your junk mail.
however, all you need to do to access your purchase is to get the feel amazing app and login into the app to activate your purchase.

I didn't receive my download/order?

The reasons for not receiving the downloads is due to you filling in your email address incorrectly OR your order is in your spam/junk folder. Hotmail/live/outlook email addresses often have more than one junk email folder so please check both.

Simply contact our support team through the contact page so they can arrange for your order to be re-sent to you.

I lost the download / my phone.

No problems, get the feel amazing app on your new phone and login into the app to access your purchases. once you logged in to the app all your purchases will be restored on your device. you can also send us your order details or your full name so we can help you out. It is common for people to lose access to the app when they lose or change their phones.

What is the difference between the 'Take Control of Alcohol' and 'Stop Binge Drinking' recordings?

Take Control of Alcohol is to break the habit of everyday or regular drinking.

Stop Binge Drinking is for people who don't drink very regularly but when they do have a drink they drink huge volumes finding it difficult to stop.

Start with the recording which describes your drinking best.

Some people buy both recordings to cover all types of drinking as they associate with the two titles.

How long do I need to listen to the recordings?

Try to listen to the recordings every day for 3 weeks. You can alternate the tracks on different days. After this listen a few times per week until you make all the changes you want to make. You can listen again later for a top-up at any time in the future or for relaxation. Repetition of listening is important.

How soon will I see the results?

Some people begin to see changes within a day or a few days whilst other people see results within a few weeks. You may begin to notice you sleep better, you are more relaxed, your habits are changing and you are thinking less about the problems. Gradually you will make different choices as the new habits establish and you will begin to feel better in yourself.

When should I listen to the recordings?

Most people listen at bedtime. You can put the volume down low, let the messages wash over you and just fall asleep. Other people like to do a short track in the morning or after work on the sofa. As long as you are in a safe place find the time which suits you best.

How is it best to listen to the hypnotherapy recordings?

Turn the volume down low and let the messages wash over you. You don't need to hear all the words or keep up with the information or analyse the content instead just lay back and relax. The words will filter into your subconscious mind for you to make safe changes that you are ready for. Listen daily or regularly for 3 weeks or until you have made all the changes you want to make. Most people rest on the bed or on a sofa.

Can I listen to more than one recording title at the same time?

You can listen to more than one title but it is usually best to focus on one and then gradually introduce another title. Once you have listened to each topic for a focussed period of time you can then dip in and out of any of the recordings to keep yourself relaxed and on top of things.

What is the difference between the hypnotherapy recordings and having a one to one hypnotherapy session?

The recordings are very cost-effective. They are designed to cover as much as possible and they are complete programmes. But a one to one phone appointment will deal with more specific issues related to you personally. One to one sessions are more expensive but get directly to the root of the problems although tens of thousands of people have successfully made all the changes they want by listening to the recordings. There is no right or wrong but instead, do what suits you and your budget best.

- Some people make all the changes with the recordings.

- Some people start with the recordings and then have sessions later to tackle specific problems.

- Some people only have one to one phone sessions because they want to sort out a combination of issues specific to them.

- Some people start with one to one phone sessions and then go on to use the recordings later for relaxation to keep balanced.

- Ailsa's goal is to provide affordable solutions to help everyone improve their lives.

Does hypnotherapy work for everyone?

Most people are sceptical as to whether the hypnotherapy will work for them. Many people desperately need it to help them so they can be scared that it might not. People are generally surprised at how effective and enjoyable the hypnotherapy is. It is rare for hypnotherapy not to work. Ailsa Frank gives a 30 day money-back guarantee on recordings to give you the confidence to give the hypnosis downloads a try.

Do I need to buy the book Cut the Crap and Feel Amazing?

The book Cut the Crap and Feel Amazing is a great tool to assist you in your life generally but is separate from the hypnosis downloads and recordings. The book is based on the work which Ailsa Frank does with clients. It is easy to read with chapter summaries, enjoyable techniques and her great guidance to help you improve your life. It is written in a way which moves your mind on from problems as you read it. The beginning chapters cover getting into the 'Amazing Zone', letting go of worries/stresses, making new choices and being motivated. The following chapters go on to cover all life issues such as money, relationships, parenting, health, heartaches and loss. Following its success since being published in the UK in 2015 it is now being published in foreign languages around the world.

How does the money-back guarantee work?

If you are not happy with a recording for any reason we will give you a refund. Just contact us through the website contact page providing your name and order details, ask for a refund. We pride ourselves on customer care to help you have peace of mind. We have sold tens of thousands of recordings but are only asked for refunds very occasionally.

There is no CD option on the recordings in the web shop?

Due to the increase in demand for downloads we have stopped selling titles in a CD form. However, some of our downloads are available as CDs on www.amazon.co.uk.

I am not sure if my order went through or did I order twice by mistake?

You should receive an order confirmation. If you order twice by mistake a refund will automatically be sent to you within 48hours. If you are unsure about an order use the contact form to ask any questions.